# Contact

> Ask about plans, billing, or a technical problem and a human replies. Free includes community support, Personal priority, Team dedicated.

Have a question, feedback, or need help? Drop us a message and we will get back to you as soon as we can.

## Contact form

The contact form at [hyperfile.io/contact/](/contact.md) is the way to reach the team. It asks for four things, all required:

| Field | Notes |
|---|---|
| Name | Who we are replying to |
| Email | The address we reply to |
| Subject | A one-line summary |
| Message | The question, report, or feedback itself |

Submitting the form sends the message straight to the Hyperfile team; you will see a confirmation on the page once it is delivered. There is no public support inbox address — the form is the front door for sales, billing, support, and privacy questions alike.

## Support included with your plan

Response handling depends on your plan: Free includes community support, Personal includes priority support, and Team includes dedicated support. See [Pricing](/pricing.md) for the full comparison.

## Before you write

Many questions are already answered in the documentation:

- [Quickstart](/docs/quickstart.md) — create an account, a filesystem, and your first upload
- [Core Concepts](/docs/concepts.md) — filesystems, permissions, versions, and sync
- [Documentation](/docs/index.md) — web app, CLI, and REST API guides
- [Pricing](/pricing.md) — plans, limits, and billing

Legal questions about the [Terms of Service](/terms.md) or the [Privacy Policy](/privacy.md) also come through the contact form.

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Canonical HTML version: https://hyperfile.io/contact/